Wednesday 13 March 2013

MESSY PROBLEMS ON FRENCH ROADS; WHO IS TO BLAME ?


As always, the question in France (and to be fair, in other countries also) is, "Who is responsible for injuries suffered due to a climatic change, the cold, snow and ice not generally expected ?".  Once in a decade of years there are "exceptional" climatic events.

To be quite clear, at present in the North and East of France, roads and above all, Autoroutes (Motorways), have become totally snowbound.  Users have been trapped, after gaining access, for long periods of time, sometimes for up to 36 hours !!!

In such circumstances what "services" or "compensation" can any Autoroute User expect ?

The answer is simple. Only the provisions prescribed in  a private insurance contract the motorist has signed,

 and/or 

when laws or contracts imposed on COMPANY owners of AUTOROUTES define the obligations of a company. 

However the users of Autoroutes are never really  prevented from access.  They are never clearly informed of their rights if "something" prevents them reaching their destination in normal conditions !!!

If they are blocked, in any circumstances, do they have no rights ?  Babies need meals, others need medicines, but others are just simply hungry or thirsty after a certain time !!!    

AUTOROUTE owners may, with a magnificent gesture, cancel the fee for using the road !  This is not, however, enough. The perfect solution would be an EU law to govern its Family of Nations !!!

Should Autoroute owners by Law, not only in Britain or France, but all over the EU in fact, not be obliged to provide a minimal service for their "trapped customers" in all conditions ? 
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