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Monday, 2 January 2017

HOW TO GROW CUSTOMER LOYALTY !


Feeley's Fish and Chip shop in Belfast received an order for the delivery of food, plus a request to get flu tablets from the local Chemist shop, from a Customer who was bedridden.

Feeley's revealed this on its Facebook and immediately got 8 000 "likes" !

Is this not the perfect example for small businesses and others, of how to grow "Customer loyalty", particularly in small communities ?

As one says, "going the extra mile", can be rewarding by growing one's Reputation and Customer Loyalty !

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